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You may also find this other article helpful if you have an S5: Resolving Samsung Galaxy S5 Email Sync and Account Configuration Problems helpful. I have been desperate to finding a solution for this email pop up problem.
I just recently updated my phone, a Samsung Galaxy S4 to Android 4.2.2 and have been getting a pop up saying “Unfortunately, email has stopped”.
I’ve played with my Sprint S5 for a couple of months now and cannot get it to automatically refresh.
I have to press the refresh button to get any emails. ¬ Andrew I have one Gmail account and 2 accounts on email app: one is Yahoo with IMAP settings and the other one is a Microsoft Exchange from my work. — Max PS in case it is a country/provider-related thing I am on a Swedish network, not Italian as my email address might suggest…. We heard of Android Lollipop incompatibility issues before with some popular emails including Yahoo email and its app but never received complaints like the one you have.
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This does not seem to be a common problem, but since it started when I had Lollipop installed I started to google it together and I have found people with S5 deem to have similar problem, in particular I have found one entry in your troubleshooting guide that describes exactly my problem: Sprint Samsung Galaxy S5 does not sync email accounts, Master Sync not working Problem: Every phone I have had in the past automatically refreshes my email accounts.
I have synced all my accounts but it says the master sync is turned off on each of the 3 accounts. I set them up as before, they both work fine but there is a difference: my Yahoo email account does not sync automatically according to schedule, only if I do not it manually when I sync or open it, while the other does. Verizon users had complained about this similar problem a couple months after Lollipop was released although it looked like it was simply forgotten after some time.
I have checked all the sync settings, Master sync is always on, no power saving apps installed that interfere with it and so on. As the source of the problem can be on Yahoo’s side, we thought then that they may have already ironed out the issues but that’s apparently not the case.
but I don’t have “Menu” appear when I go to Data usage under Settings. To do this, simply delete the email app’s data then setup your email again. I saw your website and thought you might be able to help. However, some of the hidden settings were changed by default and I discovered them little by little when then phone behaved weird and differently to what I used to.
I have issues with my email on my phone when I am on mobile data. There is still only one thing that gives me headache as I don’t understand the cause and I cannot solve.